Frequently Asked Questions
Find answers to common questions about our pool enclosures, screen repair services, and more.
- Licensed & insured CC# 20-AL-21822-X
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Services
What services does Aces Up Screens provide?
We specialize in pool enclosures, screen repairs, patio screens, lanai rescreening, pool cage repairs, and custom screen installations. We serve residential and commercial properties throughout Florida.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all our services. Contact us to schedule an appointment, and one of our experienced technicians will assess your needs.
How long does a typical screen repair take?
Most screen repairs can be completed within 1-2 hours, depending on the extent of damage. Larger projects like full pool cage rescreening may take 1-3 days.
Do you provide emergency repair services?
Yes, we offer emergency screen repair services for urgent situations like storm damage or security concerns. Contact us for same-day or next-day service availability.
Installation
How long does it take to install a new pool enclosure?
A standard pool enclosure installation typically takes 3-7 business days, depending on size and complexity. Custom designs may require additional time. We provide a detailed timeline during the estimate.
What materials do you use for pool enclosures?
We use high-quality aluminum framing and durable screen materials designed to withstand Florida weather. Options include standard screening, solar screening for UV protection, and pet-resistant screening.
Can you match my existing screen enclosure style?
Absolutely! We can match existing colors, screen types, and architectural styles to ensure seamless integration with your current structure.
Do I need to be home during installation?
While not required for the entire installation, we recommend being available at the start and end of each day for walkthroughs and to address any questions.
Pricing
How much does a pool enclosure cost?
Pool enclosure costs vary based on size, style, and materials. Basic enclosures start around $6,000-$8,000, while custom designs can range from $12,000-$25,000+. We provide detailed written estimates.
Do you offer financing options?
Yes, we partner with financing companies to offer flexible payment plans. Ask about our financing options during your free estimate.
What factors affect the cost of screen repair?
Cost depends on the number of panels, screen type, frame condition, and accessibility. We provide transparent pricing with no hidden fees.
Is there a minimum charge for service calls?
We have a minimum service charge of $150 for small repairs. This covers travel time and basic labor. Larger projects are quoted separately.
Warranty & Quality
Do you offer a warranty on your work?
Yes, all our installations come with a comprehensive warranty. Screen repairs are warranted for 1 year, and new pool enclosures include a 5-year warranty on workmanship and manufacturer warranties on materials.
Are you licensed and insured?
Yes, Aces Up Screens is fully licensed and insured. We carry general liability insurance and workers compensation to protect our customers and employees.
What if I'm not satisfied with the work?
Customer satisfaction is our top priority. If you're not completely satisfied, contact us within 7 days and we'll make it right at no additional charge.
Pool Enclosures
What are the benefits of a pool enclosure?
Pool enclosures keep debris, insects, and pests out of your pool, reduce maintenance time, provide UV protection, extend your swimming season, and can increase property value.
Can a pool enclosure withstand hurricanes?
Our pool enclosures are engineered to meet Florida Building Code requirements for wind loads. While designed to withstand strong winds, we recommend following local guidelines for severe weather preparation.
What pool enclosure styles do you offer?
We offer various styles including mansard, gable, dome, flat pan, and custom designs. Each style has unique aesthetic and functional benefits.
Can I add a pool enclosure to an existing pool?
Yes, we specialize in adding enclosures to existing pools. We'll assess your space and design an enclosure that complements your property.
Screen Repair
How do I know if my screen needs repair or replacement?
Small tears or holes can often be repaired, but extensive damage, fading, or multiple damaged panels may warrant full replacement. We'll assess and recommend the most cost-effective solution.
What types of screening material are available?
We offer standard fiberglass screening, solar screening (blocks UV rays), pet-resistant screening, and aluminum screening. Each has specific benefits for different applications.
Can you repair screens with pet damage?
Yes, we frequently repair pet-damaged screens. We also offer pet-resistant screening options that are 7x stronger than standard screening to prevent future damage.
How often should pool cage screens be replaced?
With proper maintenance, quality screens last 10-15 years in Florida. Factors like sun exposure, storms, and wear affect lifespan. We recommend annual inspections.
Permits & Regulations
Do I need a permit for a pool enclosure?
Yes, pool enclosures in Florida require building permits. We handle all permitting, inspections, and ensure compliance with local building codes.
Are there HOA restrictions I should know about?
Many HOAs have specific requirements for pool enclosures. We recommend reviewing your HOA guidelines, and we can work with you to ensure compliance.
How long does the permitting process take?
Permit approval typically takes 2-4 weeks, depending on your municipality. We submit all necessary documentation and follow up to expedite the process.
Service Areas
What areas do you service?
We proudly serve Central Florida including Orlando, Tampa, St. Petersburg, Clearwater, Lakeland, and surrounding areas. Contact us to confirm service in your specific location.
Do you travel outside your service area?
For larger projects, we may accommodate requests outside our standard service area. Contact us to discuss your project and location.
General
How do I schedule service?
You can schedule service by calling us, filling out our online contact form, or requesting a quote through our website. We'll respond within 24 hours to set up an appointment.
What payment methods do you accept?
We accept cash, checks, all major credit cards, and offer financing options for larger projects. Payment is typically due upon completion.
How do I maintain my pool enclosure?
Regular maintenance includes rinsing screens with a garden hose, cleaning frames with mild soap, checking for loose fasteners, and trimming nearby vegetation. We offer maintenance services if needed.
Can't Find What You're Looking For?
Our team is here to help. Contact us for personalized assistance with your pool enclosure or screen repair questions.